Saturday, October 25, 2008
State of the copiers, part 3,567,432
Yeah, it's time to update the state of the copy room and my brain.
Yesterday, while I was working in the main office while the secretary was on her lunch break, someone tried to make copies on the remaining working copier. It jammed. She took the thing apart and pulled out all the paper she could find, but it still insisted that there was a jam in 3 and 4.
I took the damned (literally) thing apart but I couldn't find any shred of wadded paper. This happened the first week of school and it took the copy tech guy an hour to take the machine apart (more than I know how to do, or want to know) and find that one little corner of fan-folded paper that caused the whole thing to self-destruct. I suspect that's what's happened again, so I called Xerox yet again, and Alma assured me (see, I remembered to write down her name this time) that Tech Guy would call within an hour to set up an appointment.
He didn't call. Wanna bet that Xerox will have no record of this call?
The crapout of the "good" copier pretty much shut down the school. Monday's copies haven't been made.
I have Tech Guy's personal cell-phone number (he gave me his card and said to call if I need toner and Xerox doesn't follow through, which happened last week) and will call him Monday morning at 7 a.m. when I get to work.