Tuesday, November 25, 2008

Dear EXM/Sirius

This is the letter that I wrote yesterday and sent to the people at ExM Radio:

Sirs:

I want to let you know how disappointed my husband and I are with the removal of XCountry, channel 12. We've been subscribers since the spring of 2005 and were so excited about the programming that we gave subscriptions to 8 family members and have continued to pay for them for three years.

I was on vacation for several days last week. When I returned on Nov. 18 and turned on the radio, I was shocked to find that XCountry had become "Outlaw" Country and a trucking themed show was playing awful, awful music, including Roger Miller. (Roger Miller is an "outlaw"?) I was sure that a mistake had been made and that XCountry had been moved to another channel, but I was so, so wrong. It's gone entirely, and my husband and I are saddened and outraged.

We listened to a few other channels, but mostly we listened to XCountry. We discovered so many artists, good ones, that we'd never heard on any other channel, satellite or local. Last Train Home, Peter Cooper, Todd Snider, Chris Knight, Darrell Scott, Scott Miller, and so many others have become our favorites. From what I've heard so far, none of them are being played on "Outlaw" Country. Also, dj patter is just unlistenable on this new-to-XM channel. XCountry had wonderful djs who simply told what the artists or songs were, sometimes what albums they came from, and relevant info. They had great shows recorded at the XM studios, interviews with the singers/bands.

We are so disillusioned with all of XM/Sirius that we've cancelled our subscriptions. That takes effect in January. If XCountry isn't brought back, along with Jessie Scott, by then, that's it for us. I'm even considering buying an iPod even though I dislike Apple products intensely, because there's absolutely nothing on either XM/Sirius or local stations that we can tolerate. I'd rather pay Apple than XM/Sirius; at least we'd have music available that we like, without any of the silly chatter from silly djs.

We loved XM Radio for almost four years. I'm so sorry that Sirius felt it necessary to make the music we love unavailable.

Sincerely,

Marie Post, former subscriber

In case you're interested in shooting off an email yourself, these are the addresses I used:

jon.zellner@xmradio.com

preilly@siriusradio.com

sresendez@siriusradio.com

I doubt that this will make much difference, but I had to try.

There are lots of message boards that are discussing the goings-on at Sirius/XM. Just google and see.

I am so tired today that I can hardly sit upright and talk when the damn phone rings. I'm in the main office all week. People are idiots.

6 comments:

Knitting Nurd said...

I hear ya...I don't care much for Apple either, but I gotta tell ya...I do love my iPod Nano!!!!

rita said...

So does Joan. Maybe a Zune? I just want a couple of thousand songs to haul around in the car!

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