Ticketmaster

I hate Ticketmaster. Their "system" to discourage scalpers from getting all the good seats has pretty much turned into a huge moneymaking venture for TM itself. Once you get into their ticket-buying page, you have to type in a two-word "security check", which slightly slows down those of us who just want two decent tickets, but it doesn't appear to stop the scalpers.

My sister, Betty, said that once you actually buy tickets, you get an option to immediately sell them on Ticketmaster's Thievery TicketExchange site. As you might imagine, these tickets aren't resold at face value; they're jacked up, especially any in the front sections of the arena. Tickets in those sections start at $260 (face value is $120 plus TicketMaster's "convenience charge" of $18+ for each ticket) and go up to $449. (They're just as bad, or worse, on ebay.)

This is how TM "protects" the ticket-buying masses. This way you can be sure that you're buying a genuine ticket instead of a counterfeit one, since they hold the tickets and send them to the poor sap tired, crazed fan person who buys them.

The American Express Gold Card presale for Neil Diamond went on sale last Friday. Betty is a die-hard ND fan; once before she, Joan, and I had tickets, but not great ones, (they turned out to be pretty great for Joan and me, though), so the day or two before the concert, Betty went on ebay and bought a front-row ticket. Joan and I were to the side of the stage but on a higher level, and we had a good view of the band, the stage, and Betty. We so enjoyed watching her enjoy the show!

So, back to my story before my lunch gets cold: Tom has a Gold Card and graciously donated it for the cause. I informed my boss that I was going to take about half an hour of personal leave (she laughed) to try to buy tickets. I spent 45 minutes trying to find something decent, but nothing came up that I was willing to buy. I finally gave up out of frustration and hunger. The only sections that were selling that I ever saw were across the stadium.

However. TicketExchange was already showing tickets in the front sections, for the prices listed above. How did they do that? I'm a fast, accurate typist; I mistyped the security words twice in 45 minutes. Many times I got a page that says, sorry, no tickets available. So, here I am with a very fast internet connection and a decent computer, and I couldn't get a ticket anywhere near the stage.

We both tried throughout the last week, but only those far-away sections were available.

Have you seen the commercials for American Express, bragging how they got tickets to a sold-out concert? Lies. Tom called AmEx and asked about their tickets for the ND show. They gave him a number to call, and guess what? That person told him that TM handles that; they have nothing to say about where the tickets are. He told her that the seats were crap and they should be ashamed to put their name on the presale. She wasn't any help.

So this morning was the start of the ND fanclub presale. Betty, after nearly having a stroke when nothing decent showed up in the first ten minutes, finally got two tickets in the back of section 2, which is center in front of the stage.

You know, we'd boycott TM if there was any other way to get tickets to the shows we want to see. But they're the only game in town at most large venues, so we're stuck.

So we buy tickets and gripe about TicketThievery and go to the concerts anyway.